Shipping Policy
How much is shipping?
All shipping rates will vary depending on a few different factors, some of which include:
-Domestic vs International Shipments
-Total volume and weight of package
-Selected shipping method
You can review for an estimate within the shopping cart. We provide free shipping for U.S. domestic orders over $30.
We are not responsible for any fees required by customs for any reason.
How long does shipping take?
Orders placed from Monday to Thursday EST will ship within 1-3 business days. Once the order is fulfilled and is ready to ship out, you will receive an automated message with tracking information within your email. Please allow between a few business days for your tracking number to update once you receive your tracking number by email. You will be able to review the estimated date of arrival with this tracking information.
We do not process, ship, or deliver orders over the weekend or on holidays. Transit and delivery time may be extended due to inclement weather or general carrier delays/issues.
How do I track my order?
Once your order has shipped, we will email you a shipping confirmation with your tracking number.
Where do you ship to? Do you ship internationally?
We ship throughout the United States. We do provide the option for international shipping, but there may be limitations on coverage depending on the exact address. If the system cannot confirm shipping to that location, for the time being, we would like to advise to shop through our authorized e-commerce partners such as www.iherb.com and www.masksheets.com. You can review the list of authorized retailers for flexible international options
International Orders outside of United States
Please review the below for statement on Duties.
For orders that are placed to ship outside of United States, customers will be charged federal and provincial sales taxes – these depend on where the order is being shipped to. Orders can be subjected to any duties upon delivery, as the shipment is crossing international borders. Your order will be shipped DDU (Delivered Duty Unpaid). As such, your order may incur duties, fees and import taxes upon delivery. This charge is determined by your local customs authority. For further information, please consult your local customs office.